TESTIMONIALS

OUR CLIENTS SAY IT BEST

Posting this review on behalf of my father who used Chisay as his realtor when buying his house:

I enjoyed working with Chisay when purchasing my house. I haven’t bought a house in nearly 30 years, so I was pretty out of date about the process. Even before signing on with Chisay as my agent, she took the time to answer all my questions about the process and gave me a lot of information to make the best choice. Ultimately I’m so glad I chose to go with her, as she was very knowledgeable, professional, kind and patient. She showed me a lot of different options in the area and even helped me to figure out exactly what kind of house I was looking for. She understood my needs and ended up finding me an amazing listing that checked all my boxes. She was also so dedicated through the closing process. She gave me advice on how to make an offer; gave great recommendations for companies to do the inspections and repairs; helped me make sense of all the paperwork; and overall was a wonderful resource to have. I would highly recommend using her as your realtor. I would definitely use her again in the future if I were going to buy or sell a home.


 -Megan M.

We had the pleasure of both selling our condo and buying our dream home with Chisay, and we truly couldn’t have asked for a better agent. The sale of our condo came with quite a few challenges- issues with the buyer’s loan and unexpected challenges with the HOA- but she handled everything with professionalism and determination. She kept us informed every step of the way, was proactive, and went above and beyond to make sure we were able to close.
From helping us get our home market-ready to hosting open houses, she took care of all the details and made the process feel manageable during a stressful time. On the buying side, she helped us find our perfect home and guided us through the new construction process, which was completely new to us. Her knowledge, patience, and support made all the difference.

We’re so grateful for her hard work and can’t recommend her enough to anyone looking to buy or sell!


 -Rachel P.

Chisay Arai Kato is a great realtor!
Chisay is very detailed and wonderful to work with. She is fluent in English and Japanese so made our experience very comfortable for my Japanese spouse. Chisay evaluated our home, explained the process in detail, and what we should do to increase home appeal as well as what was not so important to home buyers. Her approach to educate us on selling our home concentrated our efforts, saving both time and money.
We really appreciate her positivity, hard work, and marketing which really brought in the agents, buyers, and great offers very quickly. She is a joyful passionate realtor who blesses others with her talents.


 -Robert K.

Incredible service and professionalism. Got the job done in a timely fashion with multiple offers over asking. Along with Cynthia, went above and beyond in helping me stage the home."


-Richard L.

It's been four years and I have never forgot the excellent service I received from Chisay. She was really calm in the entire process of helping us navigate a 1031exchange. I initially thought that I had a larger sum of money to buy a larger residential home but once I saw the final number or saw the actual number from the 1031x, it was about $100K less. She wasn't frustrated or upset with me and just pivoted on a dime. She was able to adapt and didn't even bat an eye. She looked up four properties that were within my purchasing power and one extra for good measure. Honestly, I don't know how she did it so quickly and AI wasn't even around then. Nevertheless, since we were working on the deadline of the 1031x, we needed to move fast. She was very calm and got use through the entire ordeal with the seller, 1031x company, the title company, and stressed out buyers. I was much relieved when it was all over. Chisay was a God sent to close everything on time and everything went well. If I ever work with another agent, they're going to have to meet Chisay's standard...Competent, Adaptable, and Calm.


 -Ed Y.

Chisay has been a joy to work with! I had her as my listing agent and we asked for top dollar for my property in East Roseville. Even though I had to list during the slow season (winter 2025), Chisay was still able to bring in offers and the home sold for top market dollar! Chisay is such a professional agent - she is patient, steadfast and detail oriented. She listens to her client’s needs and puts them first. She is passionate about her work and energetic towards team goals. For anyone looking to buy or sell their home, contact Chisay!


 -Alan K.

Occasionally we are blessed with finding people that go so far above and beyond our expectations that we feel compelled to write reviews and tell friends; Chisay is one of those rare gems. If you are on the hunt for an agent that will exceed your expectations with her depth of research, knowledge, attention to detail, response time, professionalism, reliability and genuine desire to go the extra-mile for you than look no further. Chisay made this the best real estate transaction we have ever had and if we could give her six stars we would.


 -Adam S.

It was a pleasure working with Chisay in the process of purchasing our home. She was proactive, always kept us looped in throughout the decision making process and is very personable. Chisay is thorough and has extensive knowledge about the area, which helped us greatly along the way. Any home we were interested in, she quickly got us in to tour and was consistently sending us homes within our interest. We cannot recommend Chisay enough for your next home purchase!


 -Sara & Brcye

Chisay was instrumental in representing us as the seller's agent. She was organized and communicated well with us throughout the entire sale. She stayed on top of all items to ensure we had a smooth transaction from start to finish. A job well done!


-Lisa P.

Chisay has shown her desire and commitment to the customer, buyer and all involved in the sale of a home. She was able to get us a buyer over our asking price and above our expectations. I highly recommend Chisay! Thank you."


-Jeff A.

It was an absolute pleasure working with Chisay, from start to finish. We can't thank her enough for finding us our dream home and for making it a stress free experience.


Chisay is extremely organized, professional, responsive, and truly understands her clients needs. She is very knowledgeable of the area and helped us pinpoint the perfect location.


Chisay does an excellent job and we highly recommend her!


 -Lori C.

Very professional, knowledgeable and very talented young agent. I Couldn’t believe how great she is in dealing with real estate.


-Sam B.

We were first-time homebuyers looking in the Sacramento area. Chisay has been a tremendous asset to us during our home buying process. We were amazed by her flexibility, knowledge in real estate, and most importantly her personality! She was incredibly prepared and flexible with our timeline, as we tried to cram a lot of house viewings into one weekend. She was prompt and helped prepare an itinerary for our trip and provided insider knowledge as someone who grew up in the area. It helped ease our minds when Chisay was able to go through each of our priorities and requirements to pinpoint areas we would fall in love with.


Fast forward through the escrow period, we were able to successfully close! Not only was she integral in having our offers stand out and get accepted within 3 weeks in this market, but she was also super collaborative with our lender and sellers agents to ensure a smooth and stress-free buying process. We highly recommend her as a realtor! It was such a pleasure working with her and we would love to work with her again when the time comes to find another home!

-Ceci C.

My parents needed an extremely quick turnaround to sell their house and had a specific price target to achieve. We turned to Chisay and couldn't have been more pleased. She exceeded expectations by getting us an offer within a week of listing, and above asking price!


Chisay is a skilled real estate professional but an even better person. She made us feel very comfortable through a stressful process and really came across as caring and wanting the best for us. She honestly felt like family and we were appreciative of her patience and understanding.


As for the process - Chisay guided us on when to list, how much to list at, and then helped prepare for the open house. Her attention to detail in staging the house, and the professional literature produced for the open house was impressive.


Chisay also has a lot of connections in the industry which was invaluable. She was able to recommend someone to fix our spa well below the cost that we were initially quoted, as well as found us movers at the last minute (since the house sold so quickly).


We had an amazing experience working with Chisay, and wouldn't hesitate in working with her again.


-Ryan M.

Chisay was a joy to work with. Very professional and on top of things. She knew exactly what had to be done and how to get things done promptly. She always kept us updated and informed. Even in a down market we were able to find a cash buyer. There’s a reason why she wins so many awards, because she works for them.

Thank you Chisay for your help and all your work in making this happen.


-Craig & Caroline

Working with Chisay was an absolute pleasure! She demonstrated exceptional professionalism and market knowledge. She is proactive, very knowledgeable of the Sacramento area and market. We loved working with her and her team and hope to not need to find another home but if we do, we know exactly who to reach out to! Chisay helped us find our forever home in Lincoln and we could not be more thankful for her and the incredible home buying experiences she provided us!


-Stephanie P.

Chisay was awesome to work with from our initial meeting until closing on our property. She walked us through every step and explained anything we had questions on. Chisay made great suggestions to improve our home in preparation for the listing. She guided us on the listing price for our home which worked out great as we sold for above asking. That was a nice surprise with the current market conditions. Overall, this was the smoothest real estate transaction we have done. Our main initial concern was her relative youth but she handled everything like a seasoned pro. Chisay even handled some of the home prep and showings for us when we had already moved out of the state and kept us up to date on everything. I would not hesitate to call on her again. Thanks Chisay!


-Lance S.